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Create a Return Request

Start Your Quick & Easy Return

We understand that sometimes a product just isn’t right. Here at Laine Home, we allow you to return your order within 100 days of the date of purchase for a full refund.

To be eligible for a full refund, the items must be unused, unworn, undamaged, unmarked and in it's original box or packaging. Unless its a faulty item, you as the customer are responsible for shipping the item back to us at your cost. If you wish, we can organise for our courier company to pick the item back up and the freight cost will be deducted from your refund.

*Please note, if your order number starts with 4000xxxx please email us with your order number and reason for return.

Enter your Email Address below to begin your Return Request:

We currently do not offer Exchanges. If you would like to exhange, please submit a Return Request and we will process a refund for you. You can then place a new order.

If you are having any issues with this form, please contact us and we are happy to assist.